The two brands that need their own tools
Almost every residential door in Boise is standard torsion hardware, and standard hardware is what the van carries. Two exceptions come up often enough to be worth naming: Wayne Dalton's TorqueMaster, where the spring lives inside the tube, and the direct-drive European heads.
| Brand | Notes |
|---|---|
| Genie | Screw-drive and belt-drive heads. Intellicode remotes and carriage assemblies are the usual failure points, and both are parts rather than a reason to change the opener. |
| Sommer / Marantec | Less common here, direct-drive heads, and the parts have to be ordered - so we confirm the model before the van is loaded. |
| Wayne Dalton | The TorqueMaster counterbalance is a spring inside the tube rather than on it, and it needs its own tools and its own parts. We carry them. |
| LiftMaster / Chamberlain | The same units under two names. Gear kits, logic boards and Security+ 2.0 remotes are stocked, and the older 315MHz heads can still be paired. |
| Clopay | The most common door brand we work on. Panels, hinges and struts are orderable individually, so one damaged section does not mean a whole door. |
| Craftsman | Built on Chamberlain internals for most of their production run, so the gear kits and boards are shared and readily available. |
Not listed is not a problem. Residential doors are overwhelmingly standard hardware, and the handful that are not are identified from the model number in about ten seconds on the phone.
